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FAQ-Frequently Asked Questions:

Alice Beyond Wonderland Mask Puzzle Solution

  • The Crimson face, nose and hair to the left
  • The sad face to the left in front of clean face
  • Mo mask of the same materials together

Hello guys some players found the piano puzzle in the ghost town to be a little too complicated for non-piano players (our bad) we are fixing the puzzle in the next update. In the meantime here is the solution - Play the keys in this order from left to right 112243111 this is equal to DO-DO-RE-RE-FA-MI-DO-DO-DO, we apologize for this design flaw :) (by the way you can watch the solution in the trailer below)

PC-MAC How to open the reed queen castle gate in the no multitouch version of Alice Trapped in Wonderland

IMPORTANT this is the PC/MAC solution only

Alice Trapped in Wonderland - PC & MAC Queen of Hearts Castle Gate solution - YouTube
Alice Trapped in Wonderland - PC & MAC Queen of Hearts Castle Gate solution

The Lost Fountain

Question: I have seen the hut bars code, why can't I open the door?

Answer: It only works if you actually have seen the code and had it painted in your journal like below (you need to tap the carving in the wall to paint it in your journal) we will improve this issue in the next update!

Question: Solve the suns/colored tiles puzzle to get to the red lock?

Answer: Arrange the sun tiles in the following order:

Question: How to solve the water pipes puzzles?

Answer: Arrange the pipes in the following order

RIGHT PIPES

LEFT PIPES

The Lost Fountain - Teeth Puzzle solution - YouTube
The Lost Fountain - Teeth Puzzle solution

Alice Trapped in Wonderland

Question: I Can not solve the Magic drawers puzzle on the rabbit's House, How can I solve it?

Answer: To solve the puzzle and get the key you need to open the drawers in this exact order: SECOND - FOURTH - THIRD - FIRST.

Question: I can not solve the spinning dials puzzle in the white castle doors, can I skip it?

Answer: Yes (on Kindle/Amazon) a skip button has been added on the most recent update, you can skip it now, or if you prefer you still can try to solve it, start with the fastest one and just try to tap them a little bit in advance.

If you still can not skip the puzzle in Kindle/Amazon YOU MUST UPDATE YOUR GAME.

Question: Why can I not take the yellow diamond on the Jabberwocky cavern?

Answer: To take the yellow diamond you need to actually "shake" your device to make the cavern "rumble" enough to make the diamond fall and be able to take it from the ground.

FAQ-Frequently Asked Questions: The Mystery of the Crimson Manor

Question: Why I can not use the shovel to dig near the lion's fountain in the gardens? why my shovel is not working?

Answer: The shovel will only work if you had solved the da Vinci/cheerleaders puzzle first to reveal the treasure map; if you have not seen where to dig in the map, the shovel will not work.

Map Puzzle Solution!

Mystery of Crimson Manor - Map puzzle Solution - YouTube
Mystery of Crimson Manor - Map puzzle Solution

FAQ GENERAL

  • When will the next update come for the platforms?

News on updates will be announced on our website, newsletter and through our Facebook page and on Twitter. Generally, we will not publish any release dates before updates are ready and available. This is to ensure we give out release dates we cannot always guarantee we will hit.

  • Why is the price of the application different on different platforms?

The pricing of the application on each platform depends on the development costs, the number of customers, and the policies of each marketplace. We do our best to provide our products on each device and market at an affordable price.

  • Will games be done for Blackberry or any other platform that is not yet supported by your games or apps?

It is our goal to get games or apps to all relevant devices out there. We are constantly looking into opportunities to bring our products to new platforms, but cannot give out release dates or future plans at this moment.

  • I have a problem with your games or apps. What should I do?

First check out our FAQ/Support section for a solution. If you cannot find an answer to your question here, please contact our support through the contact form here. Please provide as much information about the situation as possible: device model and/or version, device operating system version, which our game and version you refer to and a detailed description of the issue.

  • How can I move my current game progress and scores to my new phone?

At the moment this is not possible. We will provide a solution to do this in the future.

  • Does it cost to subscribe to MediaCity Games newsletter?

Subscription to our newsletters is free of charge.

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  • When will the next newsletter be sent?

The newsletter provides the latest news on games, e-books, apps and a lot more. The newsletter is sent out on a monthly or bi-monthly basis, but this may vary.

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